Through this Policy, the privacy and Cookies policy of the anoka.es Web Platform is regulated, under the ownership of Ester Moreno Guardiola with registered office at C / huerto Manú 5 ASMUR SL, 30009 Murcia (Spain), CIF 48519877C. Your contact email address for the purposes of this privacy policy is as follows: anoka@anoka.es
The information I collect
In order for me to send the order, you must provide me with certain information. This information includes your name, email address, postal address, payment details and the details of the product you have ordered. You can also provide me with other personal information (for a custom jewelry order, for example), by contacting me directly.
Why I need your information and how I use it
I rely on certain legal bases to collect, use and share your information, including as necessary to provide my services, such as when I use your information to submit your order, to resolve a dispute, or to provide customer support. when you have provided your consent, which you can revoke at any time, such as signing up for my mailing list; if it is necessary to comply with a legal obligation or court order or in connection with a legal action, such as withholding information about your purchases if so required by tax law; and as necessary for the purposes of my legitimate interests, if your rights or interests do not override them, how to provide and improve my services. I use your information to provide the services you have requested in my legitimate interest to improve my services
Shared use of information and information displayed
Information about my clients is important to my business. I only share your personal information for very specific reasons and circumstances, such as:
- Service providers
We work with certain trusted third parties to perform functions and provide services for my store, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. - Compliance with the law
I may collect, use, retain and share your information if I believe in good faith that it is reasonably necessary to: (a) respond to legal proceedings or government requests; (b) enforce my contracts, conditions and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical problems; or (d) protect the rights, property, and safety of my clients and others;
Data retention
I keep your personal information only for the time strictly necessary to provide you with my services and as described in the privacy policy. However, I may also need to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my contracts. In general, I keep your data for the following period: 4 years
Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights are of general application, others apply only in specific cases. I describe those rights below:
- Access
You have the right to access and receive a copy of the personal information that I have about you. To do this, please contact me as indicated below.
- Change, restrict, delete
You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in exceptional circumstances (such as my obligation to store data for legal reasons), I will generally delete your personal information if you request it.
- Objections
You can object to me processing some of your information based on my legitimate interests and sending you marketing messages after providing your express consent to receive them. In these cases, I will delete your personal information unless I have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.
- Complaints
If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the appropriate local data protection authority.
For the purposes of EU data protection law, I, Esther Moreno Guardiola, am the data controller of your personal information. If you have questions, you can contact me at the address anoka@anoka.es